Shipping Policy

At ClimbrX™, we aim to deliver your order as quickly and efficiently as possible.

Processing Times

Orders are processed within 1–2 business days.

Shipping Times

UK: 2–3 business days

EU: 3–6 business days

USA: 5–10 business days

Canada: 5–10 business days

Shipping times may vary depending on demand, holidays, or local courier delays.

Tracking

Once your order ships, you’ll receive a tracking number via email.

Wrong Address / Undeliverable Orders

If an incorrect address is provided, ClimbrX™ is not responsible for lost packages. The customer is responsible for reshipping fees.

Lost or Stolen Packages

If the package is confirmed delivered but missing, the customer must file a claim with the carrier. We will assist where possible.

For help, contact us at contact@climbrx.fitness.